We appreciate your interest in our homepage and our company.
Please note that we cannot accept any liability for external links to third-party content despite careful checking of the content.

The protection of your personal data during the collection, processing and use during your visit to our homepage is very important to us. Your data is protected in accordance with legal regulations. Below you will find information on what data is collected during your visit to the homepage and how it is used:

The following information provides a simple overview of what happens to your personal data when you visit our website. Personal data are all data with which you can be personally identified. You can find detailed information on the subject of data protection in our data protection declaration below this text.

The data processing on this website is carried out by the website operator. You can find their contact details in the imprint of this website.

On the one hand, your data is collected by you communicating it to us. This can be, for example, data that you enter in a contact form.

Our IT systems automatically collect other data when you visit the website. This is primarily technical data (e.g. internet browser, operating system or time of page access). This data is recorded automatically as soon as you enter our website.

Part of the data is collected to ensure that the website is provided correctly. Other data can be used to analyze your user behavior.

You have the right to receive information about the origin, recipient and purpose of your stored personal data at any time free of charge. You also have the right to request that this data be corrected, blocked or deleted. You can contact us at any time at the address given in the imprint if you have any further questions about data protection. You also have the right to lodge a complaint with the responsible supervisory authority.

When you visit our website, your surfing behavior can be statistically evaluated. This happens primarily with cookies and with so-called analysis programs. Your surfing behavior is usually analyzed anonymously; the surfing behavior cannot be traced back to you. You can object to this analysis or prevent it by not using certain tools. You can find details on this in our data protection declaration under the heading “Third-party modules and analysis tools”.

You can object to this analysis. We will inform you about the possibilities of objection in this data protection declaration.

The operators of these pages take the protection of your personal data very seriously. We treat your personal data confidentially and in accordance with the statutory data protection regulations and this data protection declaration.

When you use this website, various personal data are collected. Personal data is data with which you can be personally identified. This data protection declaration explains what data we collect and what we use it for. It also explains how and for what purpose this is done.

We would like to point out that data transmission over the Internet (e.g. when communicating by email) can have security gaps. It is not possible to completely protect data from third-party access.

The responsible officer for data processing on this website is:

The responsible body is the natural or legal person who, alone or together with others, decides on the purposes and means of processing personal data (e.g. names, e-mail addresses, etc.).

Many data processing operations are only possible with your express consent. You can withdraw your consent at any time. All you need to do is send an informal email to us. The legality of the data processing carried out before the revocation remains unaffected by the revocation.

In the event of violations of data protection law, the person concerned has the right to lodge a complaint with the responsible supervisory authority. The competent supervisory authority for data protection issues is the state data protection officer of the federal state in which our company is based. A list of data protection officers and their contact details can be found at the following link: https://www.bfdi.bund.de/DE/Infothek/Anschriften_Links/anschriften_links-node.html .

You have the right to have data that we process automatically based on your consent or in fulfillment of a contract handed over to yourself or to a third party in a common, machine-readable format. If you request the direct transfer of the data to another person responsible, this will only take place if it is technically feasible.

For security reasons and to protect the transmission of confidential content, such as orders or inquiries that you send to us as the site operator, this site uses an SSL or. TLS encryption. You can recognize an encrypted connection by the fact that the address line of the browser changes from “http: //” to “https: //” and by the lock symbol in your browser line.

If SSL or TLS encryption is activated, the data that you transmit to us cannot be read by third parties.

If, after the conclusion of a fee-based contract, there is an obligation to provide us with your payment details (e.g. account number for direct debit authorization), this data is required for payment processing.

Payment transactions using the common means of payment (Visa / MasterCard, direct debit) are carried out exclusively via an encrypted SSL or TLS connection. You can recognize an encrypted connection by the fact that the address line of the browser changes from “http: //” to “https: //” and by the lock symbol in your browser line.

With encrypted communication, your payment data that you transmit to us cannot be read by third parties.

Within the framework of the applicable legal provisions, you have the right to free information about your stored personal data, its origin and recipient and the purpose of data processing and, if necessary, the right to correct, block or delete this data. You can contact us at any time at the address given in the imprint if you have any further questions about personal data.

We hereby object to the use of contact data published within the scope of the imprint obligation for sending unsolicited advertising and information material. The operators of the pages expressly reserve the right to take legal action in the event of unsolicited sending of advertising information, such as spam e-mails.

We have appointed a data protection officer for our company.

Some of the websites use so-called cookies. Cookies do no damage to your computer and contain no viruses. Cookies serve to make our offer more user-friendly, more effective and safer. Cookies are small text files that are stored on your computer and saved by your browser.

Most of the cookies we use are so-called “session cookies”. They are automatically deleted after your visit. Other cookies remain on your device until you delete them. These cookies enable us to recognize your browser the next time you visit.

You can set your browser so that you are informed about the setting of cookies and only allow cookies in individual cases, exclude the acceptance of cookies for certain cases or in general, and activate the automatic deletion of cookies when the browser is closed. If cookies are deactivated, the functionality of this website may be restricted.

Cookies that are required to carry out the electronic communication process or to provide certain functions you require (e.g. shopping cart function) are set on the basis of Art. 6 Para. 1 lit. f GDPR saved. The website operator has a legitimate interest in storing cookies for the technically error-free and optimized provision of its services. Insofar as other cookies (e.g. cookies for analyzing your surfing behavior) are stored, these are dealt with separately in this data protection declaration.

The provider of the pages automatically collects and stores information in so-called server log files, which your browser automatically transmits to us. These are:

• • • Browser type and browser version
  • • Operating system used
  • • Referrer URL
  • • Host name of the accessing computer
  • • Time of the server request

•IP address

This data is not merged with other data sources.

The basis for data processing is Art. 6 Para. 1 lit. b GDPR, which allows the processing of data to fulfill a contract or pre-contractual measures.

If you send us inquiries using the contact form, your details from the inquiry form, including the contact details you provided there, will be stored by us for the purpose of processing the inquiry and in the event of follow-up questions. We will not pass on this data without your consent.

The processing of the data entered in the contact form takes place exclusively on the basis of your consent (Art. 6 Para. 1 lit. a GDPR). You can withdraw this consent at any time. All you need to do is send an informal email to us. The legality of the data processing operations carried out before the revocation remains unaffected by the revocation.

The data you enter in the contact form will remain with us until you request deletion, revoke your consent to storage or the purpose for data storage no longer applies (e.g. after your request has been processed). Mandatory legal provisions – especially retention periods – remain unaffected.

You can register on our website to use additional functions on the site. We use the data entered for this purpose only for the purpose of using the respective offer or service for which you have registered. The mandatory information requested during registration must be given in full. Otherwise we will reject the registration.

For important changes, such as the scope of the offer or technically necessary changes, we use the email address provided during registration to inform you in this way.

The data entered during registration is processed on the basis of your consent (Art. 6 Para. 1 lit. a GDPR). You can withdraw your consent at any time. All you need to do is send an informal email to us. The legality of the data processing that has already taken place remains unaffected by the revocation.

The data collected during registration will be stored by us as long as you are registered on our website and will then be deleted. Statutory retention periods remain unaffected.

We collect, process and use personal data only insofar as they are necessary for the establishment, content or change of the legal relationship (inventory data). This is done on the basis of Art. 6 Para. 1 lit. b GDPR, which allows the processing of data to fulfill a contract or pre-contractual measures. We only collect, process and use personal data about the use of our website (usage data) insofar as this is necessary to enable or bill the user for the use of the service.

The customer data collected will be deleted after the order has been completed or the business relationship has ended. Statutory retention periods remain unaffected.

We only transfer personal data to third parties if this is necessary in the context of contract processing, for example to the companies entrusted with the delivery of the goods or the credit institution commissioned with the payment processing. A further transmission of the data does not take place or only if you have expressly consented to the transmission. Your data will not be passed on to third parties without express consent, for example for advertising purposes.

The basis for data processing is Art. 6 Para. 1 lit. b GDPR, which allows the processing of data to fulfill a contract or pre-contractual measures.

We only transfer personal data to third parties if this is necessary in the context of contract processing, for example to the credit institution commissioned with the payment processing.

A further transmission of the data does not take place or only if you have expressly consented to the transmission. Your data will not be passed on to third parties without express consent, for example for advertising purposes.

The basis for data processing is Art. 6 Para. 1 lit. b GDPR, which allows the processing of data to fulfill a contract or pre-contractual measures.

If you would like to receive the newsletter offered on the website, we need an e-mail address from you as well as information that allows us to verify that you are the owner of the e-mail address provided and that you agree to receive the newsletter . No further data is collected, or only on a voluntary basis. We only use this data to send the requested information and do not pass it on to third parties.

The processing of the data entered in the newsletter registration form takes place exclusively on the basis of your consent (Art. 6 Para. 1 a GDPR). You can revoke your consent to the storage of data, email address and their use for sending the newsletter at any time, for example via the “unsubscribe” link in the newsletter. The legality of the data processing that has already taken place remains unaffected by the revocation.

The data you have stored with us for the purpose of subscribing to the newsletter will be saved by us until you unsubscribe from the newsletter and deleted after you unsubscribe from the newsletter. Data that we have stored for other purposes (e.g. email addresses for the member area) remain unaffected.

This website uses CleverReach to send newsletters. The provider is CleverReach GmbH & Co. KG, Mühlenstr. 43, 26180 Rastede. CleverReach is a service with which the newsletter dispatch can be organized and analyzed. The data you enter for newsletter subscription (e.g. e-mail address) is stored on CleverReach’s servers in Germany and Ireland.

Our newsletters sent with CleverReach enable us to analyze the behavior of newsletter recipients. Among other things, it can be analyzed how many recipients have opened the newsletter message and how often which link was clicked in the newsletter. With the help of so-called conversion tracking, it can also be analyzed whether a predefined action (e.g. purchase of a product on our website) has taken place after clicking the link in the newsletter. For more information on data analysis through the CleverReach newsletter, go to: https://www.cleverreach.com/de/funktion/reporting-und-tracking/ .

Data processing is based on your consent (Art. 6 Para. 1 lit. a GDPR). You can revoke this consent at any time by unsubscribing from the newsletter. The legality of the data processing that has already taken place remains unaffected by the revocation.

If you do not want CleverReach to carry out an analysis, you must unsubscribe from the newsletter. For this purpose, we provide a corresponding link in every newsletter message. You can also unsubscribe from the newsletter directly on the website.

The data you have stored with us for the purpose of subscribing to the newsletter will be stored by us until you unsubscribe from the newsletter and deleted after you unsubscribe from the newsletter, both from our servers and from the servers of CleverReach. Data that we have stored for other purposes (e.g. email addresses for the member area) remain unaffected.

For more information, see CleverReach’s privacy policy at: https://www.cleverreach.com/de/datenschutz/ .

Conclusion of a contract for order data processing

We have concluded a contract for order data processing with CleverReach and fully implement the strict requirements of the German data protection authorities when using CleverReach.

For the purposes of customer and product reviews by our customers and for internal quality management, we work on our websites with the evaluation software from eKomi – The Feedback Company (eKomi Ltd, Markgrafenstraoe 11, 10969 Berlin / www.ekomi.de/de). eKomi is an independent customer review tool for online shops, where only real buyers can rate. We want to give our customers the opportunity to submit a rating after the purchase. We would therefore like to send you an email within 4 days of the goods being sent, asking you to submit a rating. You have the right to object to the use or not to carry out the evaluation at any time.

eKomi does not receive any customer data from our database. Only customer numbers and the email address are transmitted. In a conciliation procedure, eKomi also receives an email as a mediator to contact you. The customer’s email address will be used again for the purpose of verification and communication between the customer, Edelmetall-Service GmbH & Co. KG. (ESG) and eKomi are used. However, your personal data and information will not be passed on to third parties. eKomi takes all organizational and technical measures to protect your data. Our customers are surveyed using a web-based social commerce SaaS technology so that we can receive authentic and valuable feedback from our customers.

By submitting your order to ESG, you agree to an electronic evaluation request. There you will find an extra text field to click on. You are free to ignore the evaluation request or, in advance, to include eKomi in your spam rule. However, with a rating you would do us a great favor so that we can always get new incentives and continue to improve our service.

On our website we offer payment via PayPal, among other things. The provider of this payment service is PayPal (Europe) S.à.rl et Cie, SCA, 22-24 Boulevard Royal, L-2449 Luxembourg (hereinafter “PayPal”). If you select payment via PayPal, the payment data you entered will be sent to PayPal.

Your data will be transmitted to PayPal on the basis of Art. 6 Para. 1 lit. a GDPR (consent) and Art. 6 para. 1 lit. b GDPR (processing to fulfill a contract). You have the option to revoke your consent to data processing at any time. A recall does not affect the effectiveness of past data processing operations.

On our website we offer, among other things, payment with Klarna services. The provider is Klarna AB, Sveavägen 46, 111 34 Stockholm, Sweden (hereinafter “Klarna”). Klarna offers various payment options (e.g. hire purchase). If you decide to pay with Klarna (Klarna checkout solution), Klarna will collect various personal data from you. You can find details on this in Klarna’s data protection declaration at the following link: https://www.klarna.com/de/datenschutz/ .

Klarna uses cookies to optimize the use of the Klarna checkout solution. The optimization of the checkout solution represents a legitimate interest within the meaning of Art. 6 Para. 1 lit. f GDPR. Cookies are small text files that are stored on your device and do no harm. They remain on your device until you delete them. Details on the use of Klarna cookies can be found in the following link: https://cdn.klarna.com/1.0/shared/content/policy/cookie/de_de/checkout.pdf .

Your data will be transmitted to Klarna on the basis of Art. 6 Para. 1 lit. a GDPR (consent) and Art. 6 para. 1 lit. b GDPR (processing to fulfill a contract). You have the option to revoke your consent to data processing at any time. A revocation does not affect the effectiveness of past data processing operations.

On our website we offer payment by “Sofortüberweisung”. The provider of this payment service is Sofort GmbH, Theresienhöhe 12, 80339 Munich (hereinafter “Sofort GmbH”). With the help of the “Sofortüberweisung” procedure, we receive a payment confirmation from Sofort GmbH in real time and can immediately start fulfilling our obligations.

If you have opted for the payment method “Sofortüberweisung”, send the PIN and a valid TAN to Sofort GmbH, with which they can log into your online banking account. Sofort GmbH automatically checks your account balance after logging in and carries out the transfer to us using the TAN you provided. Then she immediately sends us a transaction confirmation. After logging in, your sales, the credit line of the overdraft facility and the existence of other accounts as well as their holdings are automatically checked. In addition to the PIN and the TAN, the payment data you have entered and your personal data are also transmitted to Sofort GmbH. Your personal data are first and last name, address, telephone number (s), email address, IP address and any other data required for payment processing. The transmission of this data is necessary in order to establish your identity beyond any doubt and to prevent attempts at fraud.

The transmission of your data to Sofort GmbH is based on Art. 6 Para. 1 lit. a GDPR (consent) and Art. 6 para. 1 lit. b GDPR (processing to fulfill a contract). You have the option to revoke your consent to data processing at any time. A revocation does not affect the effectiveness of past data processing operations. Details on payment with Sofortüberweisung can be found in the following links: https://www.sofort.de/datenschutz.html and https://www.klarna.com/sofort/ .